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Hastings Insurance Reviews: A Comprehensive Guide
Hastings Insurance is a UK-based insurance company that offers a wide range of insurance products, including car insurance, van insurance, home insurance, and multi-car insurance. Hastings is known for its competitive prices and its focus on customer service.
What is Hastings Insurance?
Hastings Insurance is a direct insurance company, which means that it sells its products directly to customers without using intermediaries such as brokers. Hastings was founded in 1996 and is now one of the largest insurance companies in the UK.
What types of insurance does Hastings offer?
Hastings offers a wide range of insurance products, including:
- Car insurance
- Van insurance
- Home insurance
- Multi-car insurance
- Telematics insurance
Hastings also offers a number of additional products, such as pet insurance, travel insurance, and legal expenses insurance.
How to get a quote from Hastings Insurance
Getting a quote from Hastings Insurance is quick and easy. You can get a quote online, over the phone, or through the Hastings Insurance app.
To get a quote online, simply visit the Hastings Insurance website and enter your details. You will be asked to provide information about your vehicle, your driving history, and your insurance needs.
One of Hastings’ representatives will be happy to help you get a quote and answer any questions you may have.
To get a quote through the Hastings Insurance app, download the app from the App Store or Google Play. Once you have downloaded the app, create an account and enter your details. You will then be able to get a quote for any of Hastings’ insurance products.
Hastings Insurance customer reviews
Hastings Insurance has a mixed bag of customer reviews. Some customers praise Hastings for its competitive prices and its good customer service. Other customers complain about Hastings’ claims process and its difficulty canceling policies.
Here are some positive reviews from Hastings Insurance customers:
- “I’ve been with Hastings for several years now and I’ve always been happy with their service. They’re always very helpful and my premiums have always been competitive.” – John Smith
- “I had to make a claim with Hastings recently and they were very efficient and easy to deal with. My claim was settled quickly and without any hassle.” – Jane Doe
- “I’ve been with a few different insurance companies over the years but Hastings is by far the best. Their prices are great and their customer service is excellent.” – Peter Jones
Here are some negative reviews from Hastings Insurance customers:
- “I had a very bad experience with Hastings when I made a claim. They were very difficult to deal with and my claim took months to settle.” – Susan Brown
- “I tried to cancel my Hastings policy but it was very difficult to do. I had to call them several times and I was still charged for a month of cover even though I had canceled the policy.” – David Williams
- “I would not recommend Hastings Insurance to anyone. Their prices may be competitive but their customer service is terrible.” – Mary Green
What to look for in a Hastings Insurance policy
When choosing a Hastings Insurance policy, there are a few things you should keep in mind:
Make sure that the policy you choose provides the coverage you need. For example, if you have a new car, you may want to purchase comprehensive insurance. If you have an older car, you may be able to save money by purchasing third-party liability insurance.
What to look for in a Hastings Insurance policy (continued)
Read online reviews from other Hastings customers to get an idea of their customer service. Hastings has a mixed bag of reviews, so it’s important to do your research before you choose a policy.
Is Hastings Insurance right for you?
Hastings Insurance may be a good choice for you if you’re looking for a competitive price and you don’t mind the potential for customer service issues. However, if you’re looking for a company with a reputation for excellent customer service, you may want to consider another insurance company.
Pros and cons of Hastings Insurance
- Competitive prices
- Wide range of insurance products
- Easy to get a quote
- Mixed bag of customer reviews
- Difficulty canceling policies
Q: How do I make a claim with Hastings Insurance?
A: To make a claim with Hastings Insurance, you can call them on 0800 917 2222 or visit their website. You will need to provide information about the incident and your insurance policy. Hastings will then investigate your claim and, if it is approved, they will settle your claim.
Q: How do I cancel my Hastings Insurance policy?
A: To cancel your Hastings Insurance policy, you can call them on 0800 917 2222 or visit their website. You will need to provide your policy number and the date you want your policy to be cancelled. Hastings will then send you a confirmation letter.
Q: What is Hastings Insurance’s claims process like?
A: Hastings’ claims process is generally straightforward. Once you have made a claim, Hastings will investigate it and, if it is approved, they will settle your claim. However, some customers have complained that Hastings’ claims process can be slow and difficult to deal with.
Q: Is Hastings Insurance a reputable company?
A: Yes, Hastings Insurance is a reputable company. It is regulated by the Financial Conduct Authority (FCA) and is a member of the Motor Insurers’ Bureau (MIB).
Q: How does Hastings Insurance compare to other insurance companies?
A: Hastings Insurance is known for its competitive prices. However, it is important to compare prices from different insurance companies before you choose a policy. You should also read online reviews to get an idea of each company’s customer service.
Hastings Insurance is a UK-based insurance company that offers a wide range of insurance products. Hastings is known for its competitive prices and its focus on customer service. However, it is important to note that Hastings has a mixed bag of customer reviews. Some customers praise Hastings for its good customer service, while others complain about its claims process and its difficulty canceling policies.
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