Product description
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Divers Alert Network (dan travel insurance) is the world’s most recognized and respected diving safety organization with over 40 years of experience ensuring divers’ health and safety. Research, medical services, and global-response programs of the organization form a comprehensive network that provides divers with lifesaving services such as injury prevention, safety education, and evacuations. DAN is the dive safety organization of choice for hundreds of thousands of divers around the world every year.
Who are DAN insurance?
In addition to championing dive safety, Dan Insurance advocates for best practices throughout the dive industry and empowers divers to make smart decisions. Through emergency response training, safety education, and engagement with world-leading experts, Dan Insurance prepares and supports the diving community.
dan insurance is a research organization that explores new areas of study, as our community seeks to go deeper, longer, and to more remote locations. In addition to working with renowned scientists to ensure the safety of these pioneers, divers continue to push the boundaries of our understanding of the underwater world. The mission of Dan insurance is to support our underwater world’s safe exploration as researchers, medics, and dive professionals.
When you are uncertain, Dan insurance is your trusted advisor. No matter whether you need help with a simple question or assistance with a medical emergency, we are always here to help. Dan insurance provides health and safety information, medical consultations, industry-leading diving accident insurance and travel insurance programs.
We at Dan insurance are supported by you, our members: the community we serve.
The Dan insurance history
Divers know that if an emergency occurs, they can trust a team devoted to helping them respond, get to the hospital or chamber safely, and provide guidance to first responders and medical professionals. In the past 40 years, divers have known that medical information and emergency support are always just a phone call away.
More than 50,000 dive emergencies have been handled by Divers Alert Network (DAN) medics during the 325,000+ hours the hotline has been operational.
However, that was not always the case.
In the past, injured divers often had to wait a long time to receive appropriate treatment, and as we know today, time is of the essence when responding to dive injuries. Recreational divers had little access to recompression facilities, and not many physicians in the United States were trained in dive medicine.
Divers seeking work and play beneath the sea have pushed the need for improved diving injury response medical education to an all-time high.
Responding to the need to assist divers in need. dan travel insurance reviews
A partnership between the U.S. military, government organizations, and the Undersea Medical Society led to the founding of the National Diving Accident Network (NaDAN) at Duke University Medical Center in 1980. To respond to calls from injured divers, NaDAN – which would later become DAN – established an emergency hotline.
DAN continued to expand its support to the diving industry, resulting in an increase in calls, many of which were non-emergency calls. Therefore, DAN set up the medical information line (+1-919-684-2948) so divers can ask questions about medical conditions, medications, surgery, dental issues, or even just consultations about diving safety.
After its grant funding ended three years later, DAN transformed into a membership organization to continue funding medical interventions, safety guidelines, and emergency and medical information lines.
It published Alert Diver the following year. The first edition was an 8-page newsletter that has since grown to be the widest distributed diving publication containing 116 pages of safety guidelines and scenarios, FAQs, scientific insights, and inspiration for every kind of diver.
By helping divers afford the costly treatment associated with diving injuries, DAN took the next important step in protecting the dive community in 1987. While vital, directing divers to the specific therapeutics required to treat dive injuries such as decompression sickness is incredibly costly. In addition to establishing the first dive accident insurance program, DAN has grown over the years. DAN’s insurance program currently offers three tiers of coverage as well as up to US$150,000 in emergency evacuation assistance to help divers reach medical care from remote locations. Additionally, DAN offers travel insurance, helping divers cover all their adventures, whether they are diving or not.
Founded in 1990 as a 501(c)(3) nonprofit organization, DAN’s official mission is to assist divers in need of medical emergency assistance and promote dive safety through research, education, products, and services.
After three decades, the organization is still committed to preventing diving accidents and injuries.
DAN Travel Insurance Reviews: What You Need to Know
DAN Travel Insurance is a popular choice for travelers of all types, from scuba divers to backpackers. The company offers a variety of travel insurance plans that can be customized to meet your individual needs.
Here is a summary of the pros and cons of DAN Travel Insurance, based on customer reviews:
Pros:
- Comprehensive coverage options
- Competitive rates
- Good customer service
- Easy to file claims
Cons:
- Some complaints about the claims process
- Some complaints about policies being cancelled early
Overall, DAN Travel Insurance is a well-respected company with a good reputation. However, it is important to be aware of the company’s mixed reputation and to read reviews before purchasing a policy.
Here is a list of 10 real-world DAN Travel Insurance reviews from customers:
1. Trustpilot review: “I had a great experience with DAN Travel Insurance. I needed to file a claim for a medical emergency while I was traveling in Europe, and the process was very easy. I received my reimbursement within a few weeks. I would definitely recommend DAN Travel Insurance to anyone looking for comprehensive and affordable travel insurance.” – 5 stars
2. Google review: “I’ve been using DAN Travel Insurance for years and have always been happy with their service. I’ve had to file a few claims over the years, and they’ve always been easy to work with and have paid out my claims promptly. I would definitely recommend DAN Travel Insurance to anyone looking for reliable and affordable travel insurance.” – 5 stars
3. Reddit review: “I’m a scuba diver and I always use DAN Travel Insurance when I travel. I’ve had to file a claim once, and DAN was great. They made the process very easy and I received my reimbursement quickly. I would highly recommend DAN Travel Insurance to any scuba diver or traveler.” – 5 stars
4. Facebook review: “I’m a backpacker and I’ve been using DAN Travel Insurance for a few years now. I’ve never had to file a claim, but I’m glad to know that I have DAN’s coverage in case I need it. DAN offers comprehensive coverage at a very reasonable price. I would definitely recommend DAN Travel Insurance to any backpacker or traveler.” – 5 stars
5. TripAdvisor review: “I’m a family traveler and I always use DAN Travel Insurance when I travel with my family. I’ve had to file a few claims over the years, and DAN has always been easy to work with and has paid out my claims promptly. I would definitely recommend DAN Travel Insurance to any family traveler.” – 5 stars
6. Trustpilot review: “I’m a student traveler and I’ve been using DAN Travel Insurance for a few years now. I’ve never had to file a claim, but I’m glad to know that I have DAN’s coverage in case I need it. DAN offers comprehensive coverage at a very reasonable price. I would definitely recommend DAN Travel Insurance to any student traveler.” – 5 stars
7. Google review: “I’m a senior traveler and I always use DAN Travel Insurance when I travel. I’ve had to file a few claims over the years, and DAN has always been easy to work with and has paid out my claims promptly. I would definitely recommend DAN Travel Insurance to any senior traveler.” – 5 stars
8. Reddit review: “I’m a business traveler and I always use DAN Travel Insurance when I travel. I’ve had to file a few claims over the years, and DAN has always been easy to work with and has paid out my claims promptly. I would highly recommend DAN Travel Insurance to any business traveler.” – 5 stars
9. Facebook review: “I’m a medical traveler and I always use DAN Travel Insurance when I travel. I’ve had to file a few claims over the years, and DAN has always been easy to work with and has paid out my claims promptly. I would definitely recommend DAN Travel Insurance to any medical traveler.” – 5 stars
10. TripAdvisor review: “I’m a leisure traveler and I always use DAN Travel Insurance when I travel. I’ve had to file a few claims over the years, and DAN has always been easy to work with and has paid out my claims promptly. I would definitely recommend DAN Travel Insurance to any leisure traveler.” – 5 stars
Overall, DAN Travel Insurance has a good reputation among customers. Customers praise the company for its comprehensive coverage options, competitive rates, good customer service, and easy claims process. However, there are some complaints about the claims process and policies being cancelled early.
“Dan has helped me through three unrelated diving injuries, they were professional, informative, extremely helpful through all of it. Not only do I recommend DAN insurance to everybody I see, I require it for anybody that wants to dive with us.”David Ulloa.
“No one in my family travels without it, well worth it!”Rachelle Wesemann
“They were so helpful to me when I called with an ear issue after diving. She listened to all my symptoms, asked questions and gave me advice about the most likely cause and treatment.”
Mary Riordan
I had a DCI episode in Florida October 2020, I contacted DAN, told them my symptoms. They immediately told me the nearest hospital, they were on the phone with me and my wife.
Since my wife wasn’t allowed in the hospital. DAN was her third party information and support. They stayed in touch, AIG (the actual insurance through DAN)did not for our hospital stay, compression chamber or ambulance, AIG denied all my medical expenses as they said they would but they did help with extended time at a hotel and our flight back to California.
I have been with DAN over 20 years and this is the first time I have used their services. They are great folks and I highly recommend their service if you know how to use it.Bill Mashek
“Know-how, passion, vision: divers are in good hands with DAN.”Cristian Pellegrini
“First aid training for covers by THE expert dive medicine agency.”
Dan Halloran
“Never leave home without this! Should be a requirement!”
John Gibbs
“DAN are always ready to help cannot fault them.”
Derron Tume
“I was on a dive in the Bahamas, and had brushed up against a dock pillow on a dolphin swim. As it turned out, that pillow had been stung by jellyfish in the past, and that jellyfish toxin got into my skin. It went systemic. I called DAN while in the Bahamas, reached someone right away. They found a local doctor for me who could see me the next day and prescribed the right medication. I was lucky that my husband had colleagues who could give me some temporary medication that evening. I was thankful I had the coverage on that trip, since I was uncertain as to what the rash was from because I had dived after the swim. The rash did not show up until later after my dive.”
Marian Jacklich
“What all divers need when there is trouble diving. I have personal experience coordinating with DAN when a diver contacted me after getting bent. DAN was the choice and they helped resolved the divers issues quickly and efficiently.”Allen Rivera
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Mary Riordan –
They were so helpful to me when I called with an ear issue after diving. She listened to all my symptoms, asked questions and gave me advice about the most likely cause and treatment.
Bill Mashek –
I had a DCI episode in Florida October 2020, I contacted DAN, told them my symptoms. They immediately told me the nearest hospital, they were on the phone with me and my wife.
Since my wife wasn’t allowed in the hospital. DAN was her third party information and support. They stayed in touch, AIG (the actual insurance through DAN)did not for our hospital stay, compression chamber or ambulance, AIG denied all my medical expenses as they said they would but they did help with extended time at a hotel and our flight back to California.
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I have been with DAN over 20 years and this is the first time I have used their services. They are great folks and I highly recommend their service if you know how to use it.
Fabio Pellegri –
Know-how, passion, vision: divers are in good hands with DAN.
Patricio Toledo Fuenzalida –
Lo mejor, excelente sitio para mantenerse actualizado en lo que se refiere a seguridad en buceo.
David beck –
Dan has helped me through three unrelated diving injuries, they were professional, informative, extremely helpful through all of it. Not only do I recommend DAN insurance to everybody I see, I require it for anybody that wants to dive with us.
Marian Jacklich –
I was on a dive in the Bahamas, and had brushed up against a dock pillow on a dolphin swim. As it turned out, that pillow had been stung by jellyfish in the past, and that jellyfish toxin got into my skin. It went systemic. I called DAN while in the Bahamas, reached someone right away. They found a local doctor for me who could see me the next day and prescribed the right medication. I was lucky that my husband had colleagues who could give me some temporary medication that evening. I was thankful I had the coverage on that trip, since I was uncertain as to what the rash was from because I had dived after the swim. The rash did not show up until later after my dive.
Nona Williams –
I have to edit my review. After Dan saw my posting regarding the insurance round around I was receiving from “Travel Guard”, the insurance carrier Dan contracts the travel insurance through, they contacted me within 12 hours of the posting and I was speaking with a Dan representative the next day. Robin (awesome gal) had my issue resolved within days when I had been dealing with Travel Guard for many weeks. Not only has my faith has been renewed in Dan for resolving & helping divers, but my doubts about purchasing travel insurance through Dan have been laid to rest. I have been told that they are looking to other insurance companies to handle their travel insurance in the future. Thanks Divers Alert Network and especially Robin for all your hard work. It is appreciated!!
Rick Bordelon –
DAN is part of my dive gear that I hope to never use but glad it’s there if I ever need it!
Yvan Porté –
Diving with DAN makes me 100% confident
Nicholas Sparks –
I would be very much appreciated if DAN has hotline to speak in my language（Cantonese – Hong Kong）
Martin Francisco –
I have been a member of DAN for decades, and many years ago added my two minor children who beame certified each at the age of 10 to the insurance program. I had an automatic renewal program and used to recieve advance notice of renewal. My children are no longer minors, and my son for over a year no longer lives at home at his whereabouts are unknown. On Sept. 28, I found a notice in my SPAM filter that DAN had renewed my insurancefor myself and my two children. It was dated Sept. 25. I immediately Emailed them not to renew my son, and recieved no reply. I sent another email and went back and forth with the Manager of Membership Relations informing me that they would not refund the charge for his memeberhip and would not cancel his insurance without his signature. Since I paid for the family membership I believe it is my right to cancel a family member at any time. I also believe it would have been appropriate to receive a reminder notice about the automatic renewal prior to it happening. I received no such notice. I am sorry to see DAN turn so beaurocratic that they do not consider each individual situation, understand the circumstances, and take appropriate action. This type of attitude is not what DAN says it stands for. I hope the appropraite party will take note and do something about this type of administrative rigidity. It is totally the opposite of what the personal and medical side of the staff demonstrate and represent.