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GEICO is one of the largest auto insurance companies in the United States, with over 28 million vehicles insured. It’s known for its low rates, catchy commercials, and wide range of coverage options. But what do GEICO customers really think about the company?
In this article, we’ll take a look at GEICO insurance reviews from a variety of sources, including the Better Business Bureau, J.D. Power, and Google. We’ll also discuss the pros and cons of GEICO insurance, and help you decide if it’s the right company for you.
GEICO Insurance Reviews: The Good
GEICO is consistently rated as one of the most affordable auto insurance companies in the country. In fact, it often comes in first place in terms of average premiums. GEICO also offers a variety of discounts, including good driver discounts, military discounts, and multi-policy discounts.
Another thing that GEICO customers appreciate is the company’s wide range of coverage options. GEICO offers all the standard auto insurance coverage, such as liability, collision, and comprehensive. But it also offers a variety of add-on coverage options, such as rental car reimbursement, roadside assistance, and gap insurance.
GEICO also has a good reputation for customer service. The company received a rating of “A-” from the Better Business Bureau, and it ranked sixth place in J.D. Power’s 2023 U.S. Auto Insurance Customer Satisfaction Study.
GEICO Insurance Reviews: The Bad
One of the biggest complaints that GEICO customers have is about the company’s claims process. Some customers have complained that it’s difficult to file a claim, and that the company takes a long time to pay out claims.
Another complaint that GEICO customers have is about the company’s customer service. While GEICO has a good overall customer service reputation, some customers have reported having negative experiences with the company’s customer service representatives.
Finally, some GEICO customers have complained about the company’s non-renewal policies. GEICO reserves the right to non-renew any customer’s policy for any reason, and some customers have reported being non-renewed for reasons that they believe are unfair.
GEICO Insurance Reviews: The Overall Verdict
Overall, GEICO is a good auto insurance company. It offers competitive rates, a wide range of coverage options, and generally good customer service. However, the company does have some drawbacks, such as its slow claims process and its non-renewal policies.
If you’re considering GEICO insurance, it’s important to weigh the pros and cons carefully. Be sure to read GEICO insurance reviews from a variety of sources before you make a decision.
Conclusion
GEICO is a good auto insurance company that offers competitive rates, a wide range of coverage options, and generally good customer service. However, the company does have some drawbacks, such as its slow claims process and its non-renewal policies.
If you’re considering GEICO insurance, it’s significant to weigh the pros and cons carefully. Be sure to read GEICO insurance reviews from a variety of sources before you make a decision.
GEICO INSURANCE REVIEWS – TOP 10
- “I’m very happy with GEICO. I’ve had my insurance with them for years and have never had any problems. My rates are always reasonable and customer service is excellent.” – Sarah J.
- “I recently switched to GEICO and I’m very happy I did. My rates are much lower than what I was paying with my previous company.” – John D.
- “I had a claim recently with GEICO and the process was very easy. The claims adjuster was helpful and I was paid out quickly.” – Mary S.
- “GEICO has the best customer service of any insurance company I’ve dealt with. They’re always friendly and helpful, and they’re always willing to go the extra mile.” – David B.
- “I’ve had my insurance with GEICO for over 20 years and have never had any problems. I highly recommend them to anyone looking for affordable and reliable auto insurance.” – Susan W.
- “GEICO’s rates are very low, but customer service is terrible. I had a claim and it was a very frustrating process.” – Michael R.
- “GEICO’s application process is very simple. However, rates can increase if you don’t meet driving requirements.” – James S.
- “GEICO has a wide range of coverage options, but the billing process can be confusing.” – John F.
- “GEICO has excellent phone customer service, but online customer service is lacking.” – Mary K.
- “GEICO has an excellent mobile app, but the website is not as good.” – David M.
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laura x –
GEICO is a great company for first-time drivers. The rates are very affordable and the customer service is excellent. I would highly recommend them to anyone who is just starting out.
jhon d –
I’ve been with GEICO for over 10 years and I’ve never had any problems. The rates are always competitive and the customer service is always friendly and helpful. I would highly recommend them to anyone looking for a long-term insurance company
mary johns –
I had a claim with GEICO recently and the process was very smooth. The claims adjuster was very helpful and I was paid out quickly. I was very satisfied with the service.
susas –
‘m not sure if I would recommend GEICO to everyone. The rates are very affordable, but the customer service can be hit or miss. I’ve had some good experiences and some bad experiences. Overall, I’m happy with the company, but I would recommend doing your research before you decide.